Privacy Policy

Last Updated: 30/09/2025

At Lofritex IT Solutions LLP ("Lofritex", "we", "our", "us"), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, protect, and share your information when you access our website www.lofritex.com, utilize our services, or interact with products and platforms owned or operated under Lofritex (including but not limited to Snaptiqz).

By accessing or using our website, services, or products, you acknowledge that you have read and agreed to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Business Information: Company details, project requirements, and service preferences.
  • Technical Data: IP address, browser type, operating system, device identifiers, cookies, and usage statistics.
  • Transaction Data: Payments, billing records, and service usage.
  • Third-Party Data: Information obtained through integrated services such as payment gateways, cloud hosting, analytics platforms, or communication APIs.

2. How We Use Your Information

Your information is used to:

  • Deliver, operate, and improve our services and products.
  • Process payments and transactions through third-party payment gateways.
  • Communicate with you regarding updates, offers, and support.
  • Ensure security, fraud prevention, and compliance with legal requirements.
  • Enhance user experience and personalize services.

3. Sharing of Information

We may share your information in the following situations:

  • With Service Providers: Such as payment gateways, hosting providers, analytics tools, and communication platforms.
  • Within Lofritex Ecosystem: Products/platforms may operate under the same Privacy Policy and access necessary user information.
  • Legal Compliance: When required by applicable law, regulations, or court orders.
  • Business Transfers: If Lofritex undergoes a merger, acquisition, or restructuring.

4. Data Security

We implement strict administrative, technical, and physical safeguards to protect your information. However, no method of online transmission or storage is fully secure, and we cannot guarantee absolute protection.

5. Third-party Integrations

Our services and products may include integrations with third-party service providers. Their privacy practices are governed by their own policies, and we encourage you to review them before use.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of promotional communications.
  • Restrict or object to certain processing activities.
  • Request data portability (where applicable).

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze usage trends, and enhance user experience.

8. Children's Privacy

Our services are not designed for individuals under 18. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted with a revised "Last Updated" date.

10. Contact Us

For questions regarding this Privacy Policy, please contact:

Email: lofritex@gmail.com

Address: Lofritex IT Solutions LLP, Kozhikode, Kerala, India